Sol Root Botanicals is committed to protecting your privacy. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, and protect your personal information.
- What We Collect
We may collect the following information when you interact with us:
• Your name, email address, billing/shipping address, and payment details.
• Information you provide when contacting us or subscribing to our newsletter.
• Website usage data via cookies (to improve site performance and user experience).
- How We Use Your Information
We use your personal information to:
• Process and fulfil your orders.
• Communicate with you about orders, updates, or promotions.
• Improve our products, services, and website.
• Comply with legal obligations.
We do not sell or rent your personal information to third parties.
- Storing Your Information
• All personal data is stored securely and only accessible by authorised personnel.
• Payment transactions are encrypted and processed via secure payment gateways. - Disclosure of Information
We may disclose your information if required by law, or to service providers such as couriers and payment processors, strictly for order fulfilment purposes.
- Cookies & Tracking
Our website uses cookies to improve browsing and shopping experiences. You may disable cookies in your browser settings, but this may affect site functionality.
- Your Rights
Under the Privacy Act, you have the right to:
• Access your personal information.
• Request corrections if your information is inaccurate.
• Opt-out of marketing communications at any time.
- Contact Us
For all privacy-related enquiries, please contact:
📧 Email: info@solrootbotanicals.com
